How To Activate Card On Bank Of America App

Bank conveniently and securely with the Bank of America® Mobile Banking app for U.S.-based accounts.

Manage Accounts
• Review activity in checking, savings and credit card accounts
• View mortgage, auto loan and other account balances
• Activate or replace credit/debit cards
• Order checks
• Set alerts for important account info

Transfer Money
• Securely send and receive money with Zelle® using a U.S. mobile number or email address¹
• Transfer funds between your Bank of America accounts

Bill Pay (available for eligible accounts)
• Pay bills
• Schedule, edit and cancel payments
• Add and edit payees

Check Deposit
• Take photos of checks to deposit them
• Immediately see the processing deposit in your account²

Erica, Your Virtual Financial Assistant³
• Ask Erica to find transactions, pay bills and more
• Get valuable alerts, helpful insights and financial guidance

Contact Us
• Reach a representative for help
• Schedule an appointment to meet with a specialist
• Find ATMs and financial centers

Special Offers & Deals
• Get cash back with BankAmeriDeals® when you use your eligible Bank of America credit/debit cards
• Receive credit card offers

Security
• Set up Touch ID® / Face ID®
• If fraudulent activity is suspected on your card, we'll notify you
• With our Mobile Banking Security Guarantee, you're not liable for fraudulent transactions when reported promptly⁴

See the Online Banking Service Agreement at bankofamerica.com/serviceagreement for more information. Mobile carrier message and data rates may apply.

¹ Transfers require enrollment and must be made from a Bank of America consumer checking or savings account to a domestic bank account or debit card. Recipients have 14 days to register to receive money or the transfer will be canceled. Dollar and frequency limits apply.
² Deposits are subject to verification and not available for immediate withdrawal. Other restrictions apply.
³ Erica only listens or speaks when you tap the microphone and retains interactions to optimize your experience. Erica speaks aloud and hears and responds to all voices. Erica is only available in English.
⁴ You're not liable for fraudulent Mobile Banking transactions when you notify the bank within 60 days of the transaction first appearing on your statement and comply with security responsibilities.

Investing involves risk. There is always the potential of losing money when you invest in securities.

Merrill Lynch, Pierce, Fenner & Smith Incorporated (also referred to as "MLPF&S" or "Merrill") makes available certain investment products sponsored, managed, distributed or provided by companies that are affiliates of Bank of America Corporation ("BofA Corp."). MLPF&S is a registered broker-dealer, registered investment adviser, Member SIPC and a wholly owned subsidiary of BofA Corp.

Investment, insurance and annuity products:
• Are Not FDIC Insured
• Are Not Bank Guaranteed
• May Lose Value

All features may not be available in iPad.

Zelle and the Zelle related marks are wholly owned by Early Warning Services, LLC and are used herein under license.

iPhone, iPad, Touch ID and Face ID are registered trademarks of Apple Inc.

Bank of America and related trademarks are trademarks of Bank of America Corporation
Bank of America, N.A. Member FDIC

What's New

Nov 10, 2021

Version 21.10.02

New in this release:

· Send or request money faster by adding the new BofA Zelle® widget to your device
· Minor enhancements and bug fixes

Ratings and Reviews

4.8 out of 5

3.3M Ratings

The Beginning by, Me.

When I finally received my I-Phone, it was time to try banking on line. I downloaded this app & began a totally new adventure. As time provides, I've been slowly delving into what I thought would be an amazing experience where banking and bill pay would become easily completed with minimal effort. Wrong, not entirely true. At this point I am frustrated. To simply pay my bills every month, without fumbles, less stress and time, I find out from ALL options, I'm not able to do online banking to pay aforementioned bills because I don't have the necessary accounts available to do so. I have checking, savings and a fairly healthy CD.....I wonder, why can't I bank online? Why does it say I'm unable to use this app for online banking because I haven't the accounts to do so? Huh? What? I'm so confused! I can't locate the forms I need either....I want to be sure when I pass, my daughter receives all my monies from these "Appropriately Established" accounts! I've called 3 times to have the forms mailed to me...to no avail and I'm unable to pay my bills online. I'm disabled, hooked up to oxygen, unable to go into the bank as I mentioned when I called. I was told to open online banking that that would help me handle everything from home. If I figure it out one day, you'll receive the 5th star. Take care my friend.

New 'Bill Pay' is Horrible

The new Bill Pay section is poorly designed trash that has ruined the app experience. Not only is it ugly, it does a poor job of visually integrating with the rest of the app. Clunky and unintuitive, to now make an online payment you must sift through multiple screens, making multiple clicks—all of which is very confusing to the consumer. You now also have to manually assign a "pay by" date to complete the process which is terribly annoying. (The default should be set similar to the pre-updated version that automatically sets the earliest possible date for you. But, still allow a user to manually set their own "pay by" date if needed.) Overall, the former Bill Pay was MUCH easier to utilize and MUCH nicer to look at.

To add to the problems, we no longer have the ability to delete old "Pay To" accounts from within the app the way we could previously. Another oversight.

BOA has definitely taken steps backwards with this update. If I had to guess, budget cuts forced BOA to begin implementing new app updates via internal junior-level design team, rather than outsourcing to a professional UI/UX firm. As a result, this update has a "beta" feel displaying poor form, function and usability. Really embarrassing for a big bank.

Auto payment

Your auto payment feature is unacceptable. For some accounts you do not allow payment of statement balance or minimum payment amount which makes it impossible to automatically pay each month to avoid a late payment. You actually require a dollar amount and that can result in an overpayment which we then have to request to be refunded. That did happen to me. So I shut it off and as a result I was charged a late payment for being a few days late paying because I could not access my account to pay an unexpected charge that went through the account. Which leads to my next complaint about the website.

I could not remember my password and therefore could not get a reset as I did not have my credit card available. Instead of allowing reset like other credit card companies by answering chosen questions, you make us enter the account number which I did not have because I could not access my statements which are delivered online. Since I did not have my card with me, I had to call in... having to try to call back multiple times as your lines are very busy. By the time I was able to get a person on the phone, I was 3 or 4 days late paying and you had charged me a late payment. I always pay on time. You have years of history with me paying on time, yet your customer service refused to refund the charge even though I have years of history paying on time and only was late because I could not get into the account.

Your online experience it terrible.

Hello skier6200, thanks for the detailed review. We'll pass this feedback along to our design team. We strive to improve our app based on user feedback. Please keep an eye out for future app updates to enhance your mobile banking experience. -Ashlyn

App Privacy

The developer, Bank of America, indicated that the app's privacy practices may include handling of data as described below. For more information, see the developer's privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

Location
User Content
Identifiers
Usage Data
Diagnostics

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

User Content
Search History

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Information

Seller

Bank of America

Size

536.5 MB

Category

Finance

Compatibility

iPhone: Requires iOS 12.5 or later.

iPad: Requires iPadOS 12.5 or later.

iPod touch: Requires iOS 12.5 or later.

Languages

English, Spanish

Age Rating

Copyright

Price

Free

App Support
Privacy Policy

Supports

Wallet

Get all of your passes, tickets, cards, and more in one place.
Family Sharing

With Family Sharing set up, up to six family members can use this app.
Siri

Get things done within this app using just your voice.